Terms of Service - FocusTrailEdge
Effective Date: January 1, 2025
Welcome to FocusTrailEdge. By enrolling in our strategic thinking courses, accessing digital materials, or purchasing physical products, you agree to these Terms of Service.
1. Acceptance of Terms
These terms govern your relationship with FocusTrailEdge and its services, info-products, and goods. Use of our offerings constitutes acceptance of these terms.
2. Description of Offerings
- Services: Live workshops, coaching sessions, and seminars on strategic thinking.
- Info-Products: Digital course modules, guides, and downloadable resources.
- Goods: Printed materials, branded merchandise, and related items.
3. Registration and Payment
Fees are listed at the time of registration or purchase. Payment is due in full prior to access or shipment. All charges are processed via our secure system.
4. Refund and Cancellation Policy
4.1 Services
Cancellations made at least seven days before a scheduled session are eligible for a full refund of the fee paid. Requests submitted less than seven days before will not be reimbursed but may be transferred to a future session upon request at least 48 hours prior to the original date.
4.2 Info-Products
Due to the immediate access and digital format, once download is initiated or access is granted, reimbursements are not available.
4.3 Goods
Physical items are eligible for a refund if reported defective or damaged within fourteen days of delivery. To request a refund, please provide documentation of the defect. Shipping fees associated with sending items back are covered by the purchaser.
5. Contact Information
For any inquiries or to initiate a refund or cancellation, please contact us or call +6581375983.
Mailing Address: 10 Bayfront Avenue, #B2-51, Singapore 018956
Business ID: S1284245A
6. Changes to Terms
FocusTrailEdge may modify these terms at any time. Updates take effect upon posting on our website.
7. Governing Law
These terms are governed by the laws of Singapore.
8. Acknowledgment
By enrolling or purchasing, you acknowledge that you have read and agree to these Terms of Service.